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AIIM Virtual Event Explores Real-World IIM Success Stories

AIIM

That’s what we’ll be discussing when I host AIIM’s next virtual event on Thursday, July 25th, from 1pm-3pm. Join us for this live online video session as thought leaders in a variety of industries share their success stories and how they’ve made a difference. Achieving organizational optimization and efficiency. Process efficiency.

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What is a Customer API?

Reltio

APIs play a key role in digital and customer experience initiatives. For example, APIs allow you to build new experiences that enable your customers to order online and do curbside pick up. What common APIs are used to build new experiences? What other preferences are important to deliver a great experience?

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Rocket.Build 2020: Connecting to Solve Real-World Problems

Rocket Software

With most of the world plugged into a remote lifestyle at the moment, Rocket Software has embraced the new normal to hold its first-ever virtual hackathon event. This is my third Rocket.Build event, having participated for the first time in 2018, and I hope I have the opportunity to participate in many more to come.

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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. Robots handle and move physical objects.

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Data is essential: Building an effective generative AI marketing strategy

IBM Big Data Hub

The advanced capabilities of generative AI for text, visuals and video have the potential to create a more personalized and engaging experience. This might include a virtual model wearing outfits that match the customer’s body type, fashion choices and activities of interest.

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Creating Magic Moments for Your Customers with Intelligent Business Processes

AIIM

This archaic format of signature opens the field for manual errors, data inconsistencies, time delays, and other issues that can hurt the customer experience. Can’t make the live event? You can still register and have the replay video sent to you shortly after the webinar ends to watch at your convenience.

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10 everyday machine learning use cases

IBM Big Data Hub

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. ML classification algorithms are also used to label events as fraud, classify phishing attacks and more.