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Tuesday’s Relativity Fest 2019 Sessions: eDiscovery Trends

eDiscovery Daily

The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. It has provided a framework for the development of software and services. e-Discovery Disasters and How to Avoid Them: Don’t Let This Happen to You.

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The Future of Payments Security

Thales Cloud Protection & Licensing

Criminals use personal and financial data to impersonate customers and add apparent authenticity to a scam. Online skimming is an adverse activity of stealing payment information during card-not-present transactions by infecting e-commerce sites with sniffers. Online skimming. Vulnerabilities exploitation.

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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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State of the Global Information Capture & IDP Market 2022/2023

Info Source

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. Electronic data also continues to increase, driven by the increasing adoption of e-invoicing mandates, digital wallets, etc.

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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

The Finance sector, led by Banks and Financial Institutions, has been at the forefront of embracing technologies. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience.

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#ModernDataMasters: Bob More, SVP Global Field Operations

Reltio

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. Many more regulations are being adopted as consumers demand full accountability – less “creepiness” if you will!

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