IBM Big Data Hub

JANUARY 8, 2024

Organizations are increasingly investing in digital transformation as a way to maintain or grow a competitive advantage. A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved.

Digital transformation 63

Digital transformation Customer Experience Artificial Intelligence IoT 63

ARMA International

SEPTEMBER 22, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

AIIM

OCTOBER 15, 2018

Historically solutions from North America are primarily focused on customer experience. In North America, e-signatures are based on multiple authentication aspects with a focus on knowledge-based authentication which cannot be applied in EU due to much stricter privacy regulations.

Compliance 109

Compliance Insurance Digital transformation Authentication 109

Collibra

FEBRUARY 21, 2024

For instance, if a company’s goal is to enhance customer experience through advanced analytics, executives can champion the cloud as a means to achieve this, ensuring alignment across various departments. A transformation, not just a migration In our cloud-first era, your data cloud migration isn’t just a technical endeavor.

Cloud 81

Cloud Digital transformation Customer Experience Analytics 81

OpenText Information Management

MARCH 26, 2024

These intelligent chatbots are beginning to leverage vast medical knowledge bases to offer personalized advice and support, significantly improving patient education and preventive care measures.

Digital transformation 57

Digital transformation Communications Education Analytics 57

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Today, customers are more likely to switch to different products or cancel a membership than any other time in recent memory.

Customer Experience 64

Customer Experience Artificial Intelligence Communications Digital transformation 64

Info Source

AUGUST 20, 2018

Irvine, CA, August 20, 2018 – Kofax ® , a leading supplier of software to automate and digitally transform information intensive processes, today announced the company has been named to the Constellation ShortList for Robotic Process Automation in Q3 2018. The Constellation ShortList is frequently updated as market conditions change.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Marketing 40