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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. a reliable, secure database was required, not only for their business, but also to satisfy resellers and other business partners.

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IBM ranked #1 for AI lifecycle software market share in IDC report

IBM Big Data Hub

Amidst this era of digital reinvention, IBM lays claim to an impressive streak of AI market leadership. In the latest IDC market share report, IBM was ranked #1 in AI Life-Cycle Software , with the largest 2020 market share at 13.7% and +46.6% y/y based on the most recent data available. [1] Doc # US47391721, July 2021. [2]

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Business process reengineering (BPR) examples

IBM Big Data Hub

An early case study of BPR was Ford Motor Company, which successfully implemented reengineering efforts in the 1990s to streamline its manufacturing processes and improve competitiveness. Organizations of all sizes and industries implement business process reengineering.

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The software-defined vehicle: The architecture behind the next evolution of the automotive industry

IBM Big Data Hub

According to a GMI report , the global software-defined vehicle (SDV) market is expected to achieve a CAGR of 22.1% Regarding vehicle operation, AI is currently applied in cybersecurity to analyze incoming security events and incidents, and on the analysis of telematics data to gain insights into driving experiences.

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Study: Software Vendors Needed A 3rd-Party Monetization Solution. Here’s Their Experience Using Thales’ Sentinel

Thales Cloud Protection & Licensing

Here’s Their Experience Using Thales’ Sentinel divya Thu, 03/23/2023 - 09:50 It’s 2023, and if you are a software provider, you’ll lose market relevance if you do not monetize your software to maximize revenue. Bottom line: In-house SM costs were too high and could not meet time-to-market needs. CX improved.

Sales 71
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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

Customer Data Silos Lead to Disconnected Customer Experiences. While there’s a lot of great strategy work happening to improve customer experience in retail and luxury brands, often it’s happening in silos. And, there’s usually a huge, gaping hole in that strategy: customer data. Digital Team. Services Team.

Retail 78
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Digital transformation examples

IBM Big Data Hub

In a moment’s notice, customer expectations and market conditions can change. There are several examples, or case studies, of successful digital transformation across a range of different industries. The bank’s vision was a one-stop-shop that addressed all a customer’s needs in the form of a mobile app.