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Enhancing customer experience: Streamlining orders with custom email notifications in IBM Cloud

IBM Big Data Hub

Your order is placed.", "payload_type": "test", "reported_by": { "id": "compliance", "title": "IBM Cloud Event Notifications", "url": "[link] }, "severity": "LOW", "short_description": "Success! It’s a testament to their commitment to enhancing the customer experience and streamlining operations.

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Banking on mainframe-led digital transformation for financial services

IBM Big Data Hub

Here are some great use cases of banks that went beyond simply restarting modernization initiatives to significantly improve the value of their mainframes in the context of highly distributed software architectures and today’s high customer-experience expectations. No more mucking with green screens here.

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The software-defined vehicle: The architecture behind the next evolution of the automotive industry

IBM Big Data Hub

It provides traceable requirements engineering, model-based system engineering and testing, facilitating collaboration, managing product complexity, applying data-driven insights and ensuring compliance. Furthermore, AI engineering, supported by platforms like watsonx, enables a personalized customer experience.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

Create SaaS-like customer experience from on-premises software. Customer self service. The result is a customer experience that users are familiar with from SaaS software. Compliance vs. Churn— the Tension Heats Up. You need paying customers, and minimal revenue leaks. Key hybrid licensing benefits.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

Create SaaS-like customer experience from on-premises software. Customer self service. The result is a customer experience that users are familiar with from SaaS software. Compliance vs. Churn— the Tension Heats Up. You need paying customers, and minimal revenue leaks. Key hybrid licensing benefits.

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Business process management (BPM) examples

IBM Big Data Hub

Benefits: Automated claim processing Reduced processing times Enhanced visibility Compliance and risk management By automating routine tasks and implementing predefined rules, BPM enables timely compliance with regulatory requirements and internal policies. With BPM, routine tasks such as ticket routing and escalation are automated.

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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

Customer Data Silos Lead to Disconnected Customer Experiences. While there’s a lot of great strategy work happening to improve customer experience in retail and luxury brands, often it’s happening in silos. And, there’s usually a huge, gaping hole in that strategy: customer data.

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