Remove Case Study Remove Compliance Remove Customer Experience Remove Digital transformation
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Banking on mainframe-led digital transformation for financial services

IBM Big Data Hub

Here are some great use cases of banks that went beyond simply restarting modernization initiatives to significantly improve the value of their mainframes in the context of highly distributed software architectures and today’s high customer-experience expectations. No more mucking with green screens here.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service. Subscription pricing.

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Understanding Changing Software Delivery Trends and Key Strategies for Growth

Thales Cloud Protection & Licensing

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service. Subscription pricing.

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Business process management (BPM) examples

IBM Big Data Hub

Benefits: Automated claim processing Reduced processing times Enhanced visibility Compliance and risk management By automating routine tasks and implementing predefined rules, BPM enables timely compliance with regulatory requirements and internal policies. With BPM, routine tasks such as ticket routing and escalation are automated.

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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

Customer Data Silos Lead to Disconnected Customer Experiences. While there’s a lot of great strategy work happening to improve customer experience in retail and luxury brands, often it’s happening in silos. And, there’s usually a huge, gaping hole in that strategy: customer data.

Retail 78
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How to Manage Information - Growing Your Own Success

AIIM

Your information has the potential to help you digitally transform and understand, anticipate, and redefine experiences for your customers. Explore free resources, solution providers, case studies and more from this domain. Digitalizing Information-Intensive Processes (Watering).

ROT 161