Reltio

JUNE 12, 2020

B2B, B2C or B2B2C: B2B. Of knowing how and what to do with it to drive great customer experiences. If you’ve had to make a claim, you’ll also know that most customers renew based on claims experience. We’re hearing a lot about disconnected customer experiences and how they lead to disconnected customers.

Insurance 52

Insurance Customer Experience B2B MDM 52

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Reltio

FEBRUARY 3, 2020

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.

Customer Experience 69

Customer Experience MDM Data science B2C 69

Reltio

OCTOBER 28, 2022

Reltio Connected Data Platform , our first-of-its-kind, cloud-native master data management (MDM) solution, unifies and cleanses multisource, complex data into a single source of trusted information—in real time. The Forrester ROI estimator provides you with the ability to customize the calculation for the same value drivers. .

MDM 52

MDM B2C B2B Customer Experience 52

Reltio

NOVEMBER 1, 2022

Reltio Connected Data Platform , our first-of-its-kind, cloud-native master data management (MDM) solution, unifies and cleanses multisource, complex data into a single source of trusted information—in real time. The Forrester ROI estimator provides you with the ability to customize the calculation for the same value drivers. .

MDM 52

MDM B2C B2B Customer Experience 52

Reltio

OCTOBER 28, 2021

How can you increase cross and upsell in a B2C Loyalty Management use case if you can’t connect Customer, Product and possibly also Location (retail outlet)? How will you upgrade your customer satisfaction in your maintenance programme if you don’t know which product each client bought and which engineer’s territory it is in?

MDM 98

MDM IT B2B Sales 98

Reltio

DECEMBER 10, 2021

Yet, these days with the proliferation of apps and data stores across cloud and on-premises environments, managing your data is not a trivial task. At Reltio, we know what is at stake and what type of simplifications and sophisticated data practices customers require to accelerate value from their data.

MDM 98

MDM Analytics Digital transformation Cloud 98

Reltio

JUNE 22, 2020

Customer Data Silos Lead to Disconnected Customer Experiences. While there’s a lot of great strategy work happening to improve customer experience in retail and luxury brands, often it’s happening in silos. And, there’s usually a huge, gaping hole in that strategy: customer data. Digital Team. Services Team.

Retail 78

Retail MDM Customer Experience Analytics 78