article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.

B2C 65
article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

article thumbnail

The Impact of Remote Work and Cloud Migrations on Security Perimeters

Security Affairs

For example, setting overly permissive access controls can inadvertently expose sensitive data to the public internet or unauthorized users. Her experience spans B2B tech, with a lot of focus on cybersecurity, cloud, enterprise, digital transformation, and data centre.

Cloud 99
article thumbnail

This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

forced organizations of all sizes to drastically accelerate their digital transformation projects. Retail companies, for example, were forced to speed up their digital presence to avoid being totally disrupted. The B2B landscape wasn’t that different either. But not many board members were willing to listen.

B2C 87
article thumbnail

Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
article thumbnail

SINGAPORE: Proposed Guidelines on Use of Personal Data in AI Systems

DLA Piper Privacy Matters

For example, a social media platform providing personalised content recommendations should explain why specific content is shown and the factors affecting the ranking of posts (e.g., past user interactions or group memberships).