Remove Artificial Intelligence Remove Customer Experience Remove Retail Remove Security
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Retail and CPG companies to focus on intelligence, engagement, and security in 2024

OpenText Information Management

The retail industry has always been at the forefront of technological innovation, constantly adapting to meet the evolving needs of consumers. As we step into 2024, retailers are poised for yet another transformative year, driven by cutting-edge technologies that promise to reshape the shopping experience.

Retail 57
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Driving new revenue streams through artificial intelligence and advanced analytics

CGI

Driving new revenue streams through artificial intelligence and advanced analytics. For more than 50 years, banks have relied on computers and software to manage and secure their data, as well as protect their customers’ interests. ravi.kumarv@cgi.com. Tue, 10/15/2019 - 01:47. What’s driving this momentous change?

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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 70
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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Big Data Hub

That’s why, alongside the GSMA , IBM recently announced a new collaboration to support the adoption of and skills for generative artificial intelligence (AI) in the telecom industry through the launch of GSMA Advance’s AI Training program and the GSMA Foundry Generative AI program. The telecom industry is no exception.

Cloud 101
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Create a lasting customer retention strategy

IBM Big Data Hub

Organizations that succeed at customer retention will benefit by encouraging customer loyalty. Those that understand the importance of customer retention will invest in the necessary customer experience management. Some of the steps to building an effective customer retention strategy are: 1.

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The most valuable AI use cases for business

IBM Big Data Hub

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

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Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

eBay: One of the world’s most valuable retailer has no inventory. However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory.