IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  The applications of AI in commerce are vast and varied.

B2C 65

B2C B2B Customer Experience e-Delivery 65

Info Source

OCTOBER 21, 2022

The demand for Capture & IDP solutions in 2021 was particularly strong in North America, where sales grew in double digits, including some projects that had been delayed due to the pandemic in 2020. We saw a continued strong demand for Case Management use cases as part of the digitalisation of end customer facing processes.

Marketing 52

Marketing Digital transformation Sales Paper 52

Reltio

FEBRUARY 3, 2020

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.

Customer Experience 69

Customer Experience MDM Data science B2C 69

Reltio

OCTOBER 28, 2021

In a world where data – particularly for analytics, AI and ML initiatives - is even more important than ever before, the need for it to be mastered, trusted and delivered in real time at scale across the enterprise just becomes more pressing. Increase sales quota attainment by 8% via enhanced information about each client.

MDM 98

MDM IT B2B Sales 98

Reltio

JUNE 22, 2020

Therefore, they use connected customer 360 profiles to power connected, hyper-personalized experiences across digital and human interactions. According to Forrester , by 2023, digital will impact 58% of total US retail sales — that is, sales for which customers do at least some part of their shopping journey via a digital touchpoint.

Retail 78

Retail MDM Customer Experience Analytics 78

Reltio

DECEMBER 10, 2021

Reltio is a good fit for companies looking for a comprehensive, cloud-based MDM solution across multiple domains.”. “[ Reltio] leverages modern capabilities such as AI/ML, knowledge graph, and embedded analytics to support large and complex MDM deployments.”.

MDM 98

MDM Analytics Digital transformation Cloud 98