Access Customer Experience Energy and Utilities Marketing 
IBM Big Data Hub
SEPTEMBER 7, 2023
To assist utility companies, IBM has created the Clean Electrification Maturity Model (CEMM) in conjunction with the American Productivity & Quality Center (APQC). Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources.
CGI
OCTOBER 15, 2018
How utilities are getting creative to find new revenue streams. The utilities industry is undergoing a paradigm shift. This year’s findings reveal that 57% of our utility clients view increasing investments in new products and services as key to addressing regulatory reforms. harini.kottees…. Mon, 10/15/2018 - 06:42.
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CGI
AUGUST 21, 2018
Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.
CGI
NOVEMBER 11, 2016
Digital-born firms from telecoms are key drivers of the transformation of the energy system. According to the 2016 CGI Global 1000 outlook, 47% of the executives interviewed from consumer-intensive industries say digital is now the only channel of choice for customers. Fri, 11/11/2016 - 02:10.
Thales Cloud Protection & Licensing
JUNE 23, 2021
Author Karine Ganem, Director of Global Field Marketing. Because the model requires you to interact with your customers regularly to discuss renewals, usage, and other metrics, you can become a trusted adviser who solves your customers’ problems, not just another company trying to sell them a product. INSIGHTS from SENTINEL.
IBM Big Data Hub
JUNE 26, 2023
Automation is often centered on efforts to optimize spend, achieve greater operational efficiency and incorporate new and innovative technologies, which often translate into a better customer experience. Request access to AIOps Insights 6. But where to start? Next steps: Start with What is incident management?
CGI
APRIL 22, 2020
Balancing speed and stability to reinvent utility operations for the energy transition. The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders.
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