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Harnessing AI and data analytics can make clean energy more viable

IBM Big Data Hub

To assist utility companies, IBM has created the Clean Electrification Maturity Model (CEMM) in conjunction with the American Productivity & Quality Center (APQC). Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources.

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How utilities can boost engagement, retention, and profits

OpenText Information Management

Utilities have undertaken a large transformation journey to leverage new technologies (such as AI, IoT, robotics, etc.) But what about customer experience?

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The total experience imperative for Utilities

OpenText Information Management

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. In a recent webinar with … The post The total experience imperative for Utilities appeared first on OpenText Blogs.

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 Transitioning to a sustainable energy future

OpenText Information Management

Around the world, energy costs are spiking to record-high prices and aren’t expected to subside anytime soon. In fact, according to the World Bank, the price of energy commodities is expected to be 46 percent higher on average in 2023.

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Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs

CGI

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To gain the true value of digital transformation, utilities are embracing more dynamic and autonomous organizational structures that enable them to make decisions closer to the customer.

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How utilities are getting creative to find new revenue streams

CGI

How utilities are getting creative to find new revenue streams. The utilities industry is undergoing a paradigm shift. This year’s findings reveal that 57% of our utility clients view increasing investments in new products and services as key to addressing regulatory reforms. harini.kottees…. Mon, 10/15/2018 - 06:42.

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Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation

CGI

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.