OpenText Information Management

AUGUST 13, 2019

The 2019 Financial Brand report showed that ‘removing friction from the customer journey’ is one of the key priorities within retail banking this year. For companies across finance to succeed, this focus on the customer must be matched with a focus on employees. Let me explain.

Customer Experience 61

Customer Experience Retail Financial Services Digital transformation 61

IBM Big Data Hub

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. According to an Everest Group® study , offshore MMS centers increased over 50% from 2019 to 2022. What are managed marketing services (MMS)?

Marketing 69

Marketing Customer Experience Financial Services Retail 69

Thales Cloud Protection & Licensing

JANUARY 26, 2021

The Verizon DBIR 2020 report indicates that financially motivated attacks against retailers have moved away from Point of Sale (POS) devices and controllers, towards web applications. Figure 1: Web application breaches in the Retail industry. Fraud and scams move to the web. Source: Verizon DBIR 2020. Stolen credentials.

Security 143

Security Retail Authentication Big data 143

Info Source

JULY 16, 2019

July 16, 2019 – ABBYY , a global leader in Content IQ technologies and solutions, today announced it has opened a regional office in Hong Kong to strengthen its relationships with enterprise-level customers and partners in the market. billion in 2019, an almost 80% increase over 2018, and $15.06 MILPITAS, Calif.,

Customer Experience 40

Customer Experience Financial Services Marketing Retail 40

Reltio

MARCH 15, 2019

Manish Sood , CEO & Founder, Reltio fittingly said in the third Modern Data Management summit (aka #DataDriven19) held in 2019, “Sunshine is inherently good and life-giving force. Whether it is retail, CPG, or auto industry, unlocking the value of customer data is always challenging. Sunshine is all around us, as is data.

B2B 40

B2B Digital transformation Retail MDM 40

ARMA International

NOVEMBER 7, 2019

This article summarizes a report published by AIEF on June 26, 2019. The scope of a records and information management (RIM) program in financial services can seem overwhelming. Financial Services Industry Overview. Drivers for RIM in Financial Services. financial institutions.

Financial Services 52

Financial Services Communications Compliance Risk 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75