Collibra

FEBRUARY 21, 2024

For instance, if a company’s goal is to enhance customer experience through advanced analytics, executives can champion the cloud as a means to achieve this, ensuring alignment across various departments. Are you ready to evaluate your approach, secure executive support and harness the power of trusted data?

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

IBM Big Data Hub

JANUARY 8, 2024

Organizations then benefit from looking at industry and technology trends to better decide how to deliver the best possible customer experience to existing and prospective customers. Secure executive-level buy-in Digital transformation projects are unlikely to succeed if they are not endorsed and driven by executive leadership.

Digital transformation 67

Digital transformation Customer Experience Artificial Intelligence IoT 67

OpenText Information Management

MARCH 26, 2024

At the same time, healthcare providers are recognizing the importance of employee experience in delivering exceptional patient care. Returning from our time at HIMSS24 , we’re inspired by the glimpse into the future of healthcare - a future that is innovative, secure, equitable, and above all, human-centric.

Digital transformation 57

Digital transformation Communications Education Analytics 57

AIIM

OCTOBER 15, 2018

Historically solutions from North America are primarily focused on customer experience. Hence the concept of electronic identification and trust services ( eIDAS ) as defined in EU regulation 910/2014 is centered around trust and security and certificate-based signing.

Compliance 109

Compliance Insurance Digital transformation Authentication 109

IBM Big Data Hub

JULY 17, 2023

They can comprehend complex customer queries, including nuanced intent, sentiment and context, leading to more accurate and relevant responses. Generative AI can also leverage customer data to provide personalized answers and recommendations and offer tailored suggestions and solutions to enhance the customer experience.

Search queries 58

Search queries Customer Experience Cloud Risk 58

Dark Reading

FEBRUARY 19, 2013

It’s a security question all financial institutions should ask themselves. When it comes to providing a trusted customer environment, banks are typically better at resolving problems stemming from non-predictive authentication and fraud than preventing them. Prevention vs. clean up. And once the dialog starts, anything goes.

Authentication 40

Authentication Customer Experience Risk Security 40

OneHub

JANUARY 29, 2021

Customers have more choices than ever before, and competition among brands is fierce. To stand out, companies need to provide an excellent customer experience in addition to a great product or service. A Client Portal is an effective way to create this experience. Why you need a custom-branded Client Portal.

Customer Experience 52

Customer Experience Access Communications Marketing 52