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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

Segment is a Customer Data Platform (CDP) player that focuses exclusively on person data. shows how in demand data management technology is as a foundation for connected customer experiences. But I may be reaching out on behalf of my spouse, who is also a retail banking and commercial customer.

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Attention all businesses: Data security is the way to your customers? hearts (and wallets)!

Thales Cloud Protection & Licensing

Think about taxing your car, paying for a TV license or buying an insurance policy – not exactly the sort of transactions that set the pulse racing! Imagine there was a race to see who could deliver the best customer experience around data protection. But imagine if we lived in a world where security was cool.

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These 3 GDPR Requirements You Must Support Today are Nothing Compared With What’s Coming

Reltio

The primary objectives of the GDPR are to give control back to their EU citizens and residents over their personal data, to simplify the regulatory environment for international business, and to unify regulations within the European Union. maintain compliance, reduce costs) data strategies built-in.

GDPR 70
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Is Your Customer Experience Future-Ready?

Reltio

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”