Collibra

MARCH 11, 2021

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Focus on the operating model.

Government 59

Government Communications Insurance Customer Experience 59

Collibra

APRIL 11, 2022

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. What are data governance best practices?

Government 52

Government Communications Insurance Customer Experience 52

IBM Big Data Hub

JANUARY 18, 2024

They can eliminate prolonged wait times in phone-based customer support and email or live chat support. Chatbots are instantly accessible to multiple users, enhancing the customer experience by promptly addressing their interests and concerns. Boost sales AI-powered chatbots generate leads , encourage conversions and cross-sell.

Sales 86

Sales Artificial Intelligence Communications Marketing 86

Collibra

SEPTEMBER 9, 2022

Data quality significantly influences the organizational efforts in governance and compliance, leading to additional rework and delay. Duplication of contact details, for example, affects customer experience significantly. Additionally, they may have application and system silos. Hidden data.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92

Info Source

OCTOBER 21, 2022

The demand for Capture & IDP solutions in 2021 was particularly strong in North America, where sales grew in double digits, including some projects that had been delayed due to the pandemic in 2020. We saw a continued strong demand for Case Management use cases as part of the digitalisation of end customer facing processes.

Marketing 52

Marketing Digital transformation Sales Paper 52

Info Source

MARCH 16, 2022

For example, when submitting an insurance claim for a damaged item, inputs will be provided through a variety of channels including eforms, fax, scanned documents, voice, or video. In 2022, we expect subscription sales to surpass perpetual license sales for the first time.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

For example, when submitting an insurance claim for a damaged item, inputs will be provided through a variety of channels including eforms, fax, scanned documents, voice, or video. In 2022, we expect subscription sales to surpass perpetual license sales for the first time.

Information capture 52

Information capture Marketing Digital transformation Cloud 52