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Legendary Help: Adapting the Customer Experience Amid the Pandemic

Rocket Software

Special considerations need to be taken to reopen these spaces, re-establish public trust in the businesses, and help them increase customer retention. For retail, this means capitalizing on online sales to ensure a positive customer experience. . A global luxury retail brand, and Rocket client, was no exception.

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How to Create Great CX Using the Full Potential of MDM

Reltio

Improved customer experience (CX) is a key driver in the digital economy, and having optimal multi-domain Master Data Management (MDM) is a core prerequisite for delivering great CX. First, MDM underpins your insights into the following: Customer identity. Customer hierarchies. Customer locations.

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Why You Need End-to-End Data Lineage

erwin

In a previous blog , I explained that data lineage is basically the history of data, including a data set’s origin, characteristics, quality and movement over time. This information is critical to regulatory compliance, change management and data governance not to mention delivering an optimal customer experience.

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The business value of operating core insurance solutions on the cloud

IBM Big Data Hub

To accelerate speed-to-market, grow the business with new innovative products and services, gain new and deeper risk insights, and improve customer experience, most companies are also emphasizing digital transformation. Core modernization (processes and technology) is a top priority for every insurer.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

For examples, CDPs analyze vast amounts of real-time data generated and aggregated from various repositories, help streamline data standardization, and use AI-powered analysis for modeling and predictive analysis. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

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Step up to continuous data quality with modern master data management

Reltio

After completion, data quality is evaluated infrequently—or more likely never again. Traditional approaches to data quality do not account for unexpected and undocumented changes to data structure, semantics, and infrastructure that are a result of modern data architectures.

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Master Data Migration: Moving From Legacy MDM to Innovative MDM

Reltio

Data leaders and architects want to accelerate their company’s digital transformation and enable connected customer experiences with connected data. But, many are held back because outdated master data management tools are slow, rigid and constrained. If this sounds like your situation, we want to help.

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