Remove Communications Remove Government Remove Manufacturing Remove Records Management
article thumbnail

State of the EMEA Information Capture & IDP Market 2022/2023

Info Source

The market demand for Capture and IDP solutions continues to shift to business applications that automate business transactions, with Records Management being an important but secondary use case. The largest and growing use case is Case Management, such as onboarding and claims.

article thumbnail

Strategies for the Preservation and Production of Audio Recordings via Lexology

IG Guru

A large manufacturer of consumer products invests in new technology to record, store and analyze customer service calls. The company is sued regarding its consumer practices, and the plaintiffs issue document requests seeking all communications between the company and its customers regarding certain products.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

State of the Global Capture & IDP Market

Info Source

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic.

article thumbnail

Broadcast or communicate? | ZDNet

Collaboration 2.0

Broadcast or communicate? A fascinating example for me is that while most of the world was busy building out telephone communications infrastructure, the Soviets chose to focus on installing loudspeakers everywhere. Later in the last century email swept the world, creating another wave of huge change in the way we communicate.

article thumbnail

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Communication technologies have continued to change societies and human interaction. Inventions such as the telegraph, the wireless radio, magnetic recording, and the telephone have enabled faster and wider dissemination of information to wider audiences of business users and customers. The Genesis of Digital Transformation.

article thumbnail

State of the Global Information Capture & IDP Market 2022/2023

Info Source

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. In our analysis of use cases, where new Capture & IDP solutions are deployed, Case Management type use cases (e.g.,

article thumbnail

Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

The lack of Telecoms infrastructure and digital skill development presents a hurdle; however, where investments by local government or overarching organisations close the gap, they will enable in particular economies with young populations. The Public Sector, which consists of Federal, State and Local Government (incl.