IBM Big Data Hub
MAY 17, 2024
Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. And the centrality of these experiences isn’t limited to B2C vendors.
Reltio
JUNE 25, 2020
Joe answered questions about the importance of hyper-personalization, digital transformation, and customer data to delivering what Forrester calls “ moments-based marketing.” This is a new approach to marketing that recognizes the real-time nature of customer engagement. What is “moments-based marketing”?
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Info Source
OCTOBER 21, 2022
Business use cases that involve unstructured inputs are increasingly addressed by RPA vendors, which is leading to a convergence of the traditional Capture and the Capture-related part of the RPA market. In the 5-year forecast period, Infosource expects the Capture & IDP market to grow to almost 8.5 Billion US$ in 2026.
Info Source
MARCH 16, 2022
This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Preferences for interactions vary widely, with younger generations typically preferring digital or virtual interactions.
Info Source
MARCH 16, 2022
This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Preferences for interactions vary widely, with younger generations typically preferring digital or virtual interactions.
Reltio
SEPTEMBER 13, 2022
In today's uncertain market and economic environments, our customers must ensure that Reltio solves their most pressing data challenges while saving money, growing revenue, reducing risk, and creating efficiencies. Improved first call resolution in B2B and B2C call center environments created $3.1 million in savings.
Reltio
JUNE 20, 2023
That’s why the quest for clean, connected, and actionable real-time data has become the linchpin of every successful digital transformation, even in this budget-constrained era. When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.
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