article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Experience building strategies like these have been  used by online retailers for years.

B2C 64
article thumbnail

Costco EDI compliance made easy

OpenText Information Management

While it’s easy for small business owners to think that digital transformation is primarily an issue for large enterprises, many retailers prefer, or even require, all their suppliers to be EDI savvy. Costco Wholesale is a multi-billion dollar global retailer with warehouse club operations in eight countries.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Vendor compliance management is more than just a compliance manual

OpenText Information Management

In the retail sector, vendor compliance programs exist to reduce the time and effort it takes get the product to customers. To help reduce “time to customer”, retailers publish vendor compliance manuals with standards and expectations for doing business with them.

article thumbnail

E-commerce and EDI: What’s the difference?

OpenText Information Management

There are lots of different terms used to describe B2B process automation. This article will go into detail on these terms to dispel some of the confusion and explain common terms used within B2B process automation, including the differences between Ecommerce and EDI.

B2B 95
article thumbnail

This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

IAM is no longer just a means to be compliance- and audit-friendly. It got the board’s attention because it was no longer a case of piecemeal operational efficiency improvement or compliance – it was a case of business continuity and survival. The B2B landscape wasn’t that different either.

B2C 87
article thumbnail

GDPR. Forget bitcoin, data is the new currency of retail

OpenText Information Management

Forget bitcoin, data is the new currency of retail appeared first on OpenText Blogs. Well, it does if some of the press comment is to be believed. But what if, just if, it’s not that bad? For … The post GDPR.

Retail 54
article thumbnail

What is progressive profiling and how can it benefit your business?

Thales Cloud Protection & Licensing

Regardless of the business you run, whether it’s in retail, insurance, or healthcare, you’re likely to rely on user data to deliver the personalised experiences that individuals demand. Capturing customer insights in this way provides always-on compliance and enables companies to build rich, unique customer profiles.

IT 62