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Organize Master Data, Personalize Customer 360: Learn from the Top Industry Experts

Reltio

If connected and personalized customer experience is your immediate goal, and if you want to know everything about achieving it, look no further. The master data management platforms are evolving to meet the needs of the digital economy. Success Stories and Industry Best Practices.

MDM 53
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How to Take Your Business to The Next Level with Data Intelligence

erwin

If the current investments that a business has is not as effective, then data intelligence tools can provide guidance on the best avenues to invest in. Big IT companies even have off-the-shelf data analytics software ready to be configured by a company to their needs. Apply real-time data in marketing strategies.

Analytics 103
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Don’t let bad data drag you down: A retailer’s guide

Collibra

Every process at every stage of these stores relies on data. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. When bad data powers analytics, opportunities get missed, and the losses can be much more.

Retail 73
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Robot receptionists aren’t the answer: Why the hotel industry should rethink its approach to smart technology

IT Governance

The hospitality sector has been clamouring for technological innovation recently, with organisations eager to find novel ways to improve the customer experience. Let’s go back to robot receptionists, which not only give guests a unique check-in experience but also mitigate the risk of data breaches caused by human error.

IT 70
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How to build a successful hybrid cloud strategy

IBM Big Data Hub

Examples of industries that have switched from monolithic architecture to microservices include subscription-based streaming services like Netflix, which uses microservices to track user activities, their history and other data to make real-time recommendations for enhanced engagement and better customer experiences.

Cloud 95
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Keeping Customer Data Safe: AI's Privacy Paradox

Thales Cloud Protection & Licensing

Keeping Customer Data Safe: AI's Privacy Paradox andrew.gertz@t… Thu, 03/14/2024 - 17:38 AI's appeal lies in its ability to personalize and streamline customer experiences in ways previously unimaginable. Putting Personal Data at Risk The results were not all positive, however. To Err is Human?

Privacy 71
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CIAM in insurance: A unified, secure user experience with a single login

Thales Cloud Protection & Licensing

Yet, it is difficult to overstate the importance of adjusting to modern customer preferences—especially in industries like insurance, where competitive advantage is increasingly driven by value-added customer experience. User data is centralised and available for use in real-time across different stages of user journeys.