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Customer experience examples that drive value

IBM Big Data Hub

Thankfully, customer-centric organizations have many tools, examples, and use cases at their disposal to meet the growing needs of today’s customers. It is important to meet the customer’s needs on day one, by making an emotional connection. In healthcare, organizations can do this by offering itemized bills to patients.

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Regulatory Update: NAIC Summer 2019 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2019 National Meeting (Summer Meeting) in New York City from August 3 to 6, 2019. The Summer Meeting was highlighted by the following activities. Under the Revised CFR Model Laws, a “reciprocal jurisdiction” includes (a) a non-U.S.

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NEW TECH: This free tool can help gauge, manage third-party cyber risk; it’s called ‘VRMMM’

The Last Watchdog

Turn the corner into 2019 and we find Citigroup, CapitalOne, Wells Fargo and HSBC Life Insurance among a host of firms hitting the crisis button after their customers’ records turned up on a database of some 24 million financial and banking documents found parked on an Internet-accessible server — without so much as password protection.

Risk 147
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Conversational AI use cases for enterprises

IBM Big Data Hub

Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention. In addition, ML techniques power tasks like speech recognition, text classification, sentiment analysis and entity recognition.

Analytics 104
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Top 12 Cloud Security Best Practices for 2021

eSecurity Planet

In some cases, the cloud vendor may have a policy enforcement feature that is sufficient to meet the organization’s needs. Organizations that collect personally identifiable information (PII) like those in retail, healthcare, and financial services face strict regulations when it comes to customer privacy and data security.

Cloud 116
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Top GRC Tools & Software for 2021

eSecurity Planet

LogicManager’s GRC solution has specific use cases across financial services, education, government, healthcare, retail, and technology industries, among others. It uses sophisticated monitoring, automation, and analysis tools to identify risks in real time so you can respond to them as efficiently as possible.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

LogicManager’s GRC solution has specific use cases across financial services, education, government, healthcare, retail, and technology industries, among others. It uses sophisticated monitoring, automation, and analysis tools to identify risks in real time so you can respond to them as efficiently as possible.