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What exactly is the link between IIM and Digital Transformation?

AIIM

At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. Every organization is on – or should be on – a Digital Transformation journey.

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Respecting Privacy and Data Protection: World Consumer Rights Day

Thales Cloud Protection & Licensing

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. How can retailers rise to meet these demands?

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Four use cases defining the new wave of data management

IBM Big Data Hub

A data fabric is an architectural approach to simplify data access in an organization to facilitate self-service data consumption. We’ve identified four of the top use cases for the data fabric below along with a brief overview and links to a more in-depth eBook and trial. Read the eBook. Read the eBook. Customer 360.

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How insurers drive success in the digital transformation race with modern data management

Reltio

Insurance carriers have been called to transform customer experience, business offerings, and operations. The stakes are high—successful transformation can bring you new revenue opportunities, stronger customer relationships, and sustained brand relevance. The insurance industry is facing unprecedented disruption.

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Win the connected and autonomous car race while protecting data privacy

Thales Cloud Protection & Licensing

To enable this revolution, automobile manufacturers and their supply chain partners have rapidly adopted new technologies to better serve customers and win competitive advantages: Embedding high-speed connectivity in vehicles to improve customer experience and entertainment as well as real-time diagnostics and OTA updates.

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The six strategic uses cases for AIOps

IBM Big Data Hub

Automation is often centered on efforts to optimize spend, achieve greater operational efficiency and incorporate new and innovative technologies, which often translate into a better customer experience. Request access to AIOps Insights 6. But where to start? Next steps: Start with What is incident management?

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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

shows how in demand data management technology is as a foundation for connected customer experiences. While Segment has done really well in the SMB market segments, they don’t have a track record selling to Global 2000 enterprise customers. . POV on the Customer Data Platform Market . The premium valuation at $3.2B