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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. Take the just released 2024 IBM Institute for Business Value Consumer Study , which gathered insights from 20,000 consumers across 26 countries.

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Sustainability trends: 5 issues to watch in 2024

IBM Big Data Hub

In 2024, sustainability is taking center stage. In addition to CSRD, California has new mandatory reporting rules coming into play in 2024, while countries around the world are on the verge of implementing their own non-financial disclosure and documentation requirements. trillion to the global economy by 2050.

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7 customer experience trends in 2024

IBM Big Data Hub

Beauty retail giant Sephora is known for their Beauty Insider Program. IBM watsonx™ and IBM Consulting’s deep expertise in customer journey mapping, design, platform implementation, and data and AI can help you harness best-in-class technologies to implement transformation across the customer lifecycle.

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News alert: Harter Secrest & Emery announces designation as NetDiligence-authorized Breach Coac

The Last Watchdog

15, 2024 – Harter Secrest & Emery LLP , a full-service business law firm with offices throughout New York, is pleased to announce that it has been selected as a NetDiligence-authorized Breach Coach ® , a designation only extended to law firms that demonstrate competency and sophistication in data breach response. Rochester, N.Y.

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Commerce strategy: Ecommerce is dead, long live ecommerce

IBM Big Data Hub

Early on, ecommerce marketing strategies touted the novelty of tax-free, online-only retailing that incentivized consumers to select an online channel both for convenience and better pricing options. And, in of 2024, brand awareness means little without trust. But the paradigm has shifted. Experience is the North Star of conversion.

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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Big Data Hub

As it constantly finds the highest performant, lowest latency way for you to receive web and streaming traffic from many of the largest global content providers, banks, and retailers.

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Regulatory Update: NAIC Summer 2021 National Meeting

Data Matters

The revised SAT, which the NAIC adopted in February 2020, incorporates a requirement for producers to act in the “best interest” of a retail customer when making a recommendation of an annuity. The earliest effective date for proposed SSAP revisions is expected to be January 1, 2024. 26R – Bonds and SSAP No.