Security Affairs

APRIL 15, 2022

Now is the moment to train your personnel on security best practices, if you haven’t already. Experian predicts 2022 will be a hangover from the “cyberdemic” of 2021, making it crucial to stay ahead by designing a cybersecurity training program for employees and strengthening defenses.

Cybersecurity 80

Cybersecurity Data Privacy Data breaches Privacy 80

OpenText Information Management

APRIL 8, 2024

The focus is on providing exceptional customer service, which may involve technical support issues and educating customers. Investing in AXM means prioritizing employee well-being, training, and professional development. Fostering a positive agent experience leads to increased job satisfaction, motivation, and overall engagement.

Customer Experience 57

Customer Experience Communications Education Access 57

The Texas Record

SEPTEMBER 30, 2019

The answer is that we don’t – we provide training through classes, workshops, and webinars for which you are given a certificate of completion, but we do not offer something that would be recognized as a professional certification in the field. This page lays out what will qualify you to sit for the exam. IGP Certification.

Records Management 66

Records Management Education Archiving Government 66

Archives Blogs

APRIL 23, 2020

While researching an aspect of 20 th century nursing I accessed a selection of nurses’ badges donated to the archive which tell the story of nursing and midwifery training within what is now Forth Valley Health Board. Midwifery training took place at Falkirk and District Royal Infirmary and Stirling Royal Infirmary.

Archiving 26

Archiving Education Libraries Paper 26

IBM Big Data Hub

JANUARY 18, 2024

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Your potential market is worldwide.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

IBM Big Data Hub

JULY 17, 2023

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases. Watsonx.ai

Search queries 59

Search queries Customer Experience Cloud Risk 59

CILIP

OCTOBER 4, 2019

This Libraries Week we will celebrate and explore how libraries are engaging communities through technology, building digital skills and confidence, encouraging digital participation and inclusion, supporting health, wellbeing and education and supporting local business and enterprise. Take part in CILIP?s Nick Poole, Chief Executive said: ?Libraries

Libraries 40

Libraries Education Archiving IT 40