May, 2009

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As We Head Toward A More Conversational Interface, Can AdWords Keep Up?

John Battelle's Searchblog

Gian Fulgoni, Executive Chair of Comscore, has an interesting analysis of what's happening in paid search lately. It's germane to my earlier posts about paid search share sliding and Google's decision to allow trademark ad bidding. In his post, Gian notes that overall search queries are up dramatically (68% over two years) but: if one looks at the number of paid clicks, the growth rate is a lower 18%, which raises the question: why have paid clicks grown 3x slower than the total number of querie

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The Groundswell of Social Media Backlash

Collaboration 2.0

There appears to be a fully fledged backlash against ’social media’ marketing emerging, with commentary in both areas you’d expect and in places you might not. This is tough on the people who have solid foundations for what marketing messaging is all about, and who are doing good things with modern technologies around the age old [.

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Public Sphere #2 - Government 2.0

ChiefTech

I've posted my suggested presentation for Sen. Kate Lundy's 2nd Public Sphere in Canberra on the 22nd June. You can either join us in person or remotely, so in the style of BarCamp why don't put your hand up and add to the conversation? Tags: Public Sphere , publicsphere , Kate Lundy , Government 2.0 , Gov2.

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White House Releases 60-day Cybersecurity Review Detailing Threats

Hunton Privacy

The White House today released the report from the 60-day cybersecurity review the President ordered in February. Speaking to a packed audience in the East Room, President Obama outlined the broad range of threats facing the digital infrastructure, focusing not only on national security and organized crime attacks, but also on identity theft and incursions into individual privacy.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Musings from MER

Positively RIM

Sunday, I jumped on Amtrak’s Empire Builder, which carried me to Managing Electronic Records, Cohasset Associates’ preeminent conference in Chicago. There, some of the most thoughtful minds and ardent seekers gathered to share needs and potential solutions. Conference organizers focused on legal issues: litigation readiness, records production, e-discovery, risk mitigation, datamaps, and more.

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Google's Real Time, Squared Response

John Battelle's Searchblog

The Google Twitter Facebook goat rodeo is getting more interesting. At its Searchology event this week, (TC/Post coverage ), Google unveiled a suite of new offerings that feel reactive to various competitors, including "Google Squared," a Google Labs response to Wolframs' new Alpha (more on that soon). Reuters bills it this way : Google also showed off a new feature, available immediately, that lets users view only the most timely search results, narrowing the results for a topic to the past 24

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Poisonous Personalities at Work & Play

Collaboration 2.0

I picked up on this slightly superficial US ‘lifestyle’ post , “8 Toxic Personalities to Avoid&# by Brett Blumental, on one of Yahoo!’s many consumer sub sites (Shine/Sheer Balance/Manage your Life) after seeing its popularity rising on del.icio.us. Although we like to think that the people in our lives are well-adjusted, happy, healthy minded individuals, we [.

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I got the, don’t take the Web 2.0 out of Web 2.0 blues

ChiefTech

To me, discussing Web 2.0 in an abstract way without reference to technology is an odd thing to do. I should premise this statement that in IMHO, no technology exists in a vacuum. However, my viewpoint has been influenced by systems thinking and socio-technical systems theory. In this complex view of the world, technology is as much related to its environment as what we might traditionally think of as the separate social or organisational parts.

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Landmark Conference Considers Future of EU Data Protection Directive

Hunton Privacy

On May 19 and 20 the European Commission held a conference which was perhaps the most important data protection event in Brussels since the Commission conference on evaluation of the EU Data Protection Directive 95/46/EC held in 2002. The conference was part of the Commission’s current evaluation of the Directive, and was designed to explore both the current status of data protection in the EU and where it is headed in the coming years.

Paper 40
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Welcome & Why

Positively RIM

Welcome to Positively RIM. Here I hope to present and give perspective to the profound, curious, and even funny aspects of Records & Information Management. Why post Positively RIM? Records & Information Management is a tremendous force for good in the world. Our avalanche of information – physical and digital – is worse than useless if we can’t organize it and find it at appropriate times.

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HiTB Dubai: all over apart from the blogging

Scary Beasts Security

I recently had the pleasure to be invited by Dhillon to present at HackInTheBox (HiTB) Dubai with Billy Rios on our "Cross Domain Leakiness" work. Here is a link to our updated slides: [link] It was a very productive conference, all told. The sort of conference where new attacks materialise over breakfast conversations. In terms of new and pending material, I'll do separate posts regarding: My latest E4X cross-domain theft attack (building on the work of my colleagues Filipe and Michal) A new "d

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As It Inflects, Twitter Must Add Value to New Users, Faster

John Battelle's Searchblog

I've spent a bit of time going back in time lately, at least as far as Twitter is concerned. In short, I created a new account, as if I had never used the service before. Why? Well, as Twitter hits inflection , it struck me that there was something really, really important that had to happen, in terms of how the service works. As millions of new users try the service, it's crucial that they find something useful when they arrive.

IT 53
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Jive Introduce 'Software as a Service' Social Business Express

Collaboration 2.0

Jive Software are launching a free for 90 days cloud version of their ‘Social Business Software’ (SBS) today - a lighter weight hosted solution for those who are grappling with internal infrastructure and resources challenges but need to get up and running with a collaboration environment. The Express version of Jive SBS is stripped of modules, [.

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How and Why Should You Be Tracking Geopolitical Risk?

Geopolitical risk is now at the top of the agenda for CEOs. But tracking it can be difficult. The world is more interconnected than ever, whether in terms of economics and supply chains or technology and communication. Geopolitically, however, it is becoming increasingly fragmented – threatening the operations, financial well-being, and security of globally connected companies.

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An open invitation to share your knowledge with the ICTI community

ChiefTech

On Wednesday night this week we held the official launch of ICT Illawarra (ICTI), an information and communication technology cluster for the Illawarra region in southern New South Wales, Australia. This was an important first milestone for ICTI and we were all quite excited as we were expecting up to 60-70 people to attend the launch - an absolutely fantastic turn out for an event like this in a small city like Wollongong: The University of Wollongong Vice-Chancellor Gerard Sutton and I (as the

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Maine Requires Breach Notice within Seven Days of Go-Ahead from Law Enforcement

Hunton Privacy

On May 19, Maine Governor John Baldacci signed legislation limiting the time that breach notification may be delayed following a determination by law enforcement that providing notice will not compromise a criminal investigation. The provision, which will take effect 90 days after the close of the Legislature’s 2009 session (scheduled to occur on June 17), will limit the permissible delay to seven business days.

IT 40
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Liveblogging the Microsoft Search News

John Battelle's Searchblog

While the company still is mum on what it's announcing today at the D Conference (update it's now official.), everyone at the event presumes Steve Ballmer will be debuting Microsoft's new take on search , widely rumored to be called Bing. I am not certain there will be wifi coverage in the main ballroom, but it there is, I will be liveblogging his talk starting at 8.30 am PST.

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Twitter's Continued Inflection: Time For Facebook Connect

John Battelle's Searchblog

TC notes the extraordinary growth Twitter has seen since its initial inflection. This is a growth pattern I have never seen in terms of speed - not in the nearly 25 years I've been watching this industry. I think this is both Twitter's most important and dangerous phase of its young life. The retention problem must be addressed, and quickly. In my previous post about Twitter adding value to new users , I suggested Twitter incorporate some structure around its suggested users feature.

IT 49
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The Paid Search Share Slide

John Battelle's Searchblog

According to HitWise , all is not well in the land of paid search: Hitwise data indicate that the share of search traffic coming from paid listings is decreasing at the expense of organic traffic. In the four weeks to May 9, 2009, 7.25% of search engine traffic to All Categories of websites was from paid clicks. This compares to 9.84% in the same four week period in 2008 - representing a 26% decline in the share of paid clicks.

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Facebook Now Lets Third Party Apps Link Out.

John Battelle's Searchblog

I missed this, but after some detective work with sources inside Facebook, I've confirmed that Facebook now lets third party applications create live links inside Facebook. This has been one of my principal complaints about how Facebook interacts with the "rest of the web" - and now it's resolved. For example, I use the Twitter application on Facebook to update my Facebook status.

IT 49
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Real Time Search and Google: An Admission

John Battelle's Searchblog

Recall my piece on " from static to real time search ," and read this coverage of Eric and Larry's take on Twitter: Larry Page, Google’s co-founder, separately admitted Google needs to learn from Twitter and make its search engine operate at real-time speed. Speaking at the Zeitgeist event during in a "fireside chat", hosted by Mr Schmidt, Mr Page admitted Google had so far “done a relatively poor job of creating things that work on a per second basis”.

IT 45
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Earned Followers Are Better Than Junk Circulation

John Battelle's Searchblog

( image ) The way some folks' numbers are blowing up on Twitter, it seems to me perhaps we might create two types of Twitterati - those who have purely "earned" audience base, and those whose base has been wildly inflated due to their inclusion in Twitter's suggested users feature, which I wrote about earlier last week. I'm not usually one to talk about this stuff, but for whatever reason, it's been bugging me.

IT 45
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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.

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Tomorrow's World

Collaboration 2.0

By now you will probably have digested the initial information about Google Wave, strategically announced on the same day as Microsoft’s Bing search engine last week. Two not quite ready for prime time products - one open source, the other arguably a partially walled garden - with both intended to be major game changers. Bing (formerly [.

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At the CM Summit

John Battelle's Searchblog

I'm in the air on the way to the CM Summit , which FM hosts in New York Monday and Tuesday. The conference is sold out, but you can follow it via the #cmsummit search on Twitter. From my opening notes: - Extraordinary content. Five conversations: A leader thinker in the VC world and investor in Twitter, the man responsible for Microsoft’s advertising strategy, the woman who faced the press on behalf of the White House as the entire media world shifted to digital, a chief marketer at Intel charge

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Google to Try Boiling Another Ocean With Wave

John Battelle's Searchblog

Google made news of its own today with Wave , an attempt to unify communications around a new framework. (Microsoft stole the search new spotlight with Bing, see below). Early buzz varies but a lot of alpha geeks are impressed. More here (Tim) and here. (TC).

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Bing

John Battelle's Searchblog

On my way to the D conference today, one of the main events is alleged to be the launch of "Bing," Microsoft's new search engine. I've been playing with it a bit, more on that later. Meanwhile, Microsoft plans a big marketing push, here's the news in Ad Age : People with knowledge of the planned push said the ads won't go after Google, or Yahoo for that matter, by name.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Request for Enterprise 2.0 Case Studies: Present Your Environment in Boston

Collaboration 2.0

The Open Enterprise 2009 study, which I am conducting with Stowe Boyd, will be a snapshot of the state of Enterprise 2.0 adoption mid 2009. A major component of this research, which we will be presenting at the Enterprise 2.0 Conference in Boston USA on June 23, will be how modern collaborative technologies are actually working [.

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Want to watch and discuss the Us Now movie in Sydney? Register your interest

ChiefTech

I've created a wiki page to gather names of people interested in getting together to watch and discuss the Us Now movie in Sydney. Please login and add your name to the list to register your interest. If we get enough people, then we'll work out when (soon) and where (central Sydney I expect)!

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German government introduces € 50,000 penalty on unsolicited phone calls

Hunton Privacy

On May 15, 2009, the German Federal Council adopted the “Act against unsolicited commercial phone calls and improvement of consumer protection.” According to the Act, violations of the existing prohibition on unsolicited commercial phone calls can now be sanctioned with a fine up to € 50,000. In addition, the Act clarifies that a commercial phone call is only lawful if the recipient has given his or her prior explicit consent to receive the call.