Krebs on Security

FEBRUARY 9, 2024

Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices customers bought, as well as each product’s warranty status, service contracts and serial numbers.

Artificial Intelligence 257

Artificial Intelligence Access IT Government 257

Data Breach Today

FEBRUARY 21, 2024

Customer Accounts Were Secured by MFA, But Contractor's Credentials Exposed Data Australian telecom company Tangerine is blaming the compromise of a third-party contractor's credentials for exposing personal information of 232,000 customers, which had been stored in a legacy database.

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Security 225

Data Breach Today

NOVEMBER 24, 2023

Million Customers' Details Stolen From Taj Hotel Chain, Attacker Claims Hospitality giant Indian Hotels is probing the alleged theft of data from its systems after a criminal recently claimed they stole data pertaining to 1.5

Data breaches 279

Data breaches IT 279

Data Breach Today

JANUARY 30, 2024

Rule Is a Bid to Deter Malicious Foreign Use of US IaaS Providers Cloud providers told the government they aren't very happy about a proposed regulation requiring them to verify the identity of foreign customers, but their complaints are unlikely to stop the U.S. Department of Commerce from proceeding with the rule.

Cloud 261

Cloud Government 261

Data Breach Today

DECEMBER 20, 2023

million customers of its Xfinity-branded TV, internet and home telephone services in an October attack that targeted a vulnerability - dubbed Citrix Bleed - present in NetScaler and Citrix networking equipment.

Authentication 313

Authentication IT 313

Data Breach Today

OCTOBER 17, 2023

Despite heavy investments in anti-fraud technology, banks are struggling to protect customers. Bank impersonation scams continue to be the most widely used approach for duping banking customers, said cybercrime expert Al Pascual.

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Data Breach Today

JANUARY 19, 2024

million customers appears to have been stolen in a data breach the company detected and disclosed last month. Owner of Such Brands as North Face and Vans Says Business Mostly Back to Normal Skateboarding shoe and outdoor apparel maker VF Corp. said data pertaining to 35.5

Retail 285

Retail Data breaches 285

Data Breach Today

NOVEMBER 29, 2023

Beware Phishing and Social Engineering Attacks Targeting Passwords, Vendor Warns Identity and authentication giant Okta said the attacker behind its September data breach stole usernames and contact details for all users of its primary customer support system, and warned customers to beware potential follow-on phishing and social engineering attacks. (..)

Phishing 272

Phishing Data breaches Authentication Passwords 272

Data Breach Today

MARCH 27, 2023

million customers. Nearly 8 Million Driver's Licenses Stolen, Says Australian Consumer Lender A hacking incident at Australian non-bank lender Latitude Financial affected a far greater number of individuals than initially disclosed, the company said Monday.

Cybersecurity 344

Cybersecurity IT 344

Data Breach Today

SEPTEMBER 15, 2023

MGM Resorts Continuing to Be Extorted by the Same Alphv/BlackCat Ransomware Group Casino and hotel giant Caesars Entertainment is warning customers that their personal details were stolen in a recent hack attack.

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Ransomware Data breaches IT 303

IBM Big Data Hub

FEBRUARY 16, 2024

In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. So what are the key differences in customer service vs. customer experience?

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Customer Experience Artificial Intelligence Sales Marketing 97

Security Affairs

NOVEMBER 3, 2023

Threat actors who breached the Okta customer support system also gained access to files belonging to 134 customers. Threat actors who breached the Okta customer support system in October gained access to files belonging to 134 customers, the company revealed. ” reads the post published by the company.

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Data breaches Authentication Access Archiving 130

Data Breach Today

MAY 12, 2023

Undetected Cloud Misconfiguration Exposed Vehicle Information for Over Ten Years Toyota on Friday disclosed that it exposed online for a decade car location data belonging to more than two million Japanese customers. The data by itself cannot be used to identify individual car owners, the carmaker said.

Cloud 278

Cloud IT 278

Data Breach Today

FEBRUARY 2, 2023

Extortionists Dump Private and Corporate Customer Data From European Car Giant Christmastime was bleak for a number of organizations in Britain that got hit with ransomware, including car dealership giant Arnold Clark, which originally reported that no customer data had been stolen.

Ransomware 259

Ransomware IT 259

Data Breach Today

JANUARY 30, 2023

Exposed: Online Customer Details, But Not Complete Payment Card Data JD Sports, a sports fashion retailer with global operations, says personal details pertaining to about 10 million online customers of JD Sports and its Size?,

Data breaches 246

Data breaches Retail IT 246

Data Breach Today

SEPTEMBER 21, 2022

Names, Addresses, Emails and Telephone Numbers Exposed But Money Is Safe Customers of app-based bank Revolut should be on guard for phishing attempts after a data breach exposed personal details such as names, emails and telephone numbers.

Data breaches 246

Data breaches Phishing 246

Data Breach Today

AUGUST 19, 2021

Updated Malware Now Includes Spyware and a Backdoor Researchers at the security firm Cisco Talos have spotted an ongoing campaign using an updated variant of the "Neurevt" Trojan to target customers of financial institutions in Mexico.

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Security 322

Data Breach Today

AUGUST 18, 2021

million current T-Mobile postpaid customers and 850,000 prepaid customers as well as records for 40 million individuals who applied for credit were stolen. 40 Million Credit Applications Also Stolen; Social Security Numbers Exposed T-Mobile USA has confirmed that its systems were breached and that details for 7.8

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Security IT 332

Data Breach Today

AUGUST 8, 2022

Reset Your Password' SMS Messages Tricked Customer Engagement Platform Employees Twilio, which runs a customer engagement platform used by thousands of businesses, says that its employees were tricked via SMS phishing messages into giving attackers their login credentials, resulting in the theft of information on customers, as well as their customers (..)

Phishing 260

Phishing Data breaches Passwords IT 260

Data Breach Today

APRIL 4, 2022

Data of 102 Mailchimp Accounts Exported; One Trezor user clams 55,000 pounds losses A data breach involving email marketing firm Mailchimp has affected customers of cryptocurrency hardware wallet provider Trezor, which launched an investigation after its customers received phishing emails containing their Trezor email addresses.

Data breaches 260

Data breaches Phishing Marketing IT 260

Data Breach Today

MARCH 19, 2021

Electric Vehicle Charging Firm Investigating Criminal Campaign Criminals have been targeting customers of British electric vehicle charging infrastructure provider BP Pulse with malicious emails that appear to have been sent from legitimate accounts and domains tied to BP Chargemaster, which is what the service was previously called.

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Krebs on Security

SEPTEMBER 15, 2021

TTEC , [ NASDAQ: TTEC ], a company used by some of the world’s largest brands to help manage customer support and sales online and over the phone, is dealing with disruptions from a network security incident resulting from a ransomware attack, KrebsOnSecurity has learned. Formerly TeleTech Holdings Inc., Englewood, Co.-based

Ransomware 319

Ransomware Sales Encryption Information Security 319

Data Breach Today

JUNE 26, 2021

Company Says Russian-Linked Group Targeted Its Customer Support System The Russian-linked cyberespionage group behind the supply-chain attack against SolarWinds targeted Microsoft's customer support system as part of a new campaign, the company disclosed in a report.

Marketing 305

Marketing IT 305

Data Breach Today

AUGUST 16, 2022

Phone Numbers, SMS Registration Codes of Signal Users Exposed Signal says 1,900 of its customers have been affected by the recent phishing attack on its third-party vendor Twilio. Signal says phone numbers and SMS verification codes of 1,900 customers are compromised, potentially transferring access of these accounts to the attackers.

Phishing 246

Phishing Access IT 246

Data Breach Today

AUGUST 29, 2022

Twilio: Attackers Accessed Data for 163 Customers; Signal Also Affected Identity and access management giant Okta says some customer data was exposed by the "relentless phishing campaign" that breached Twilio, which it uses to provide some SMS services. Twilio says attackers accessed data for 163 customer organizations.

Phishing 246

Phishing Access IT 246

Data Breach Today

JULY 11, 2023

Police Say Cybercrime Group Defrauded Banking Customers out of 100,000 Euros Spanish law enforcement authorities said they have brought down a cybercriminal ring that deployed a range of hacking techniques to target banking customers.

Phishing 189

Phishing 189

Data Breach Today

APRIL 16, 2021

Company Warns Clients' Information May Have Been Exfiltrated Codecov, a company that tests software code prior to release, has notified customers that attackers had access to its network for a month and placed malware in one of its systems, which may have led to the exfiltration of customers' information.

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Access IT 254

Data Breach Today

AUGUST 20, 2021

Ongoing Probe Has Found More Data Was Stolen Than First Suspected T-Mobile USA says its massive data breach is worse than it first reported: The count of prepaid and postpaid customers whose information was stolen has risen to 14 million.

Data breaches 307

Data breaches IT 307

Data Breach Today

JUNE 18, 2022

MaliBot Steals Credentials, Cryptocurrency from Italian, Spanish Victims A new Android malware that can steal financial data, credentials, crypto wallets, personal data and cookies; bypass multifactor authentication codes; and remotely control infected devices is targeting online banking customers and financial institutions, cybersecurity researchers (..)

Personal data 260

Personal data Authentication Cybersecurity 260

Data Breach Today

MAY 19, 2020

European Budget Airline Says Payment Card Data Stolen, But Only for 2,200 Customers European budget airline EasyJet says it suffered a data breach that exposed 9 million customers' personal details.

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Data breaches Access IT 356