CGI

MAY 16, 2018

Digital connectedness dominates the customer experience. As digital customers, we use devices, functioning in a myriad of ways to research, shop and purchase basic necessities, including consumer healthcare products like sunscreen, vitamins and toothpaste. Doing digital right for consumer healthcare products. Add new comment.

Customer Experience 40

Customer Experience Big data Mining Analytics 40

Reltio

MAY 21, 2019

” “So you like the whole experience.” Oh, you want us to leverage customer experience for loyalty?” In the modern connected age, customer expectations have changed. Millennials in particular, place a premium on experience and at times are ready to forego financial rewards of loyalty.

Customer Experience 89

Customer Experience Retail B2C Marketing 89

IBM Big Data Hub

NOVEMBER 24, 2023

skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. Generative AI-assisted API mapping called out in this paper is a mini exemplar of this.

Cloud 89

Cloud Customer Experience Mining Marketing 89

ARMA International

SEPTEMBER 13, 2021

Marketing teams can create and share marketing content such as online blog posts, white papers, e-books, or short videos that can be posted on social media platforms and targeted towards various audiences. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). Data Analytics.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

ARMA International

SEPTEMBER 22, 2021

Before, travellers booked their trips through agents, who issued paper tickets, confirmations, car-rental documents, and so on. Starting with a clean sheet of paper, they have designed business processes that are streamlined. There is virtually no paper today. Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

IBM Big Data Hub

SEPTEMBER 11, 2023

Codd published his famous paper “ A Relational Model of Data for Large Shared Data Banks.” ” His paper and research went on to inspire Donald D. Over the past 40 years, Db2 has been on an exciting and transformational journey. In 1969, retired IBM Fellow Edgar F. Chamberlin and Raymond F. launched on MVS in 1985.

Analytics 85

Analytics Cloud IoT Paper 85