CGI
JULY 22, 2019
Manufacturers are in the midst of a revolution?a In this new world, modern manufacturers must learn to be agile: to understand, interpret and respond quickly to ever-increasing customer expectations. transformations with new technologies, products, services and business models is disruptive for manufacturers.
IBM Big Data Hub
MARCH 14, 2024
Apple was one of the first manufacturers to test the appetite for 5G in 2020 by offering its newest iPhone with 5G compatibility. According to this recent IDC white paper (link resides outside ibm.com), in the US alone, almost 120 million 5G devices were expected to ship by the end of 2023—a 9.3 % increase over the previous year.
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Reltio
MARCH 15, 2019
Bill Brumlow of Petco is helping his organization successfully offer consistent experience and efficient omni-channel customer journey, while Walt Feldmann of Subway is helping his business counterparts deliver an enhanced customer experience via their mobile loyalty app, all thanks to innovative use of customer data.
ARMA International
SEPTEMBER 13, 2021
Marketing teams can create and share marketing content such as online blog posts, white papers, e-books, or short videos that can be posted on social media platforms and targeted towards various audiences. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). Figure 4: From Data to Action Using DataOps.
Info Source
NOVEMBER 14, 2018
“By eliminating manual website updates, PITT OHIO has reclaimed 90 to 95 percent of a customer service rep’s time, freeing them to tackle higher-value work that is both rewarding and enhances the customer experience.”. Intelligent Automation: Build and Manage Your Digital Workforce with Next-Generation RPA white paper.
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