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How chatbots can provide a better customer experience

IBM Big Data Hub

Chatbots and the customer service experience As the world shifts to a more fast-paced lifestyle, there is a status quo of fast and efficient customer support services. To meet customers wants and needs, businesses need to provide around the clock support. 
 How do customer service chatbots work?

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Identifying E-signature Requirements to Accelerate Digital Adoption and Meet Global Compliance

AIIM

In a recent AIIM webinar, Craig Le Clair, Forrester VP and Principle Analyst, and Florian Vondal, Allianz Solution Architect, took a closer look at the “esign of the times” and what must be considered when attempting to accelerate e-signature adoption enterprise-wide and meet global compliance. Millennials or Generation X).

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Higher customer satisfaction can increase your customer value. Interact when and where customers are Conversational marketing can be deployed across a wide variety of platforms and tools to meet your customers where and how they prefer.

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