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The Financial Service and Insurance Industries Need Intelligent Document Processing; Here’s Why

Rocket Software

Analyst firm IDC recently published a Vendor Spotlight report featuring ASG Mobius Content Services (Mobius) and its applications in the financial service and insurance industries. With Mobius, teams can focus on higher-value tasks, like enhancing the customer experience. Read the full IDC Vendor Spotlight here.

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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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Digital Banking Trends Survey Identifies Robotic Process Automation Software as a Promising New Technology

Info Source

The 2018 Financial Services Industry Survey Report confirms numerous compliance functions, from initial inquires through customer off-boarding, as key challenges for financial institutions, with 91% citing the “time/cost required from concept to reality” and 86% pointing to “budget constraints” as primary impediments.

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Digital Preservation -- High Stakes for Finance and Insurance Companies

AIIM

AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customer experiences.

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Unlocking value: Top digital transformation trends

IBM Big Data Hub

A recent IBM Institute for Business Value survey found that three out of four CEOs say competitive advantage depends on who has the most advanced generative AI. Financial services providers increased their usage of APIs to be able to tap into greater ecosystems and connect with more partners.

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How can banks succeed in the digital banking era?

Thales Cloud Protection & Licensing

The full digitization of contracts, subscriptions and consumption of services. This drive towards digital transformation allowed financial services to be one of the sectors that better weathered the Covid 19 pandemic. Financial institutions find themselves in a difficult situation. The challenge. How Thales can help.

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ABBYY Releases Research: State of Process Mining and Robotic Process Automation

Info Source

Global survey results released today found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. Financial planning & decision-making. Improving customer experience.

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