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ECM vs. Content Services vs. Intelligent Information Management

AIIM

In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. Before we go further, let’s start with some definitions. What is Content Services?

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Cloud, Intelligent Content Services, and Digital Fragility: What’s on the RIM Horizon for 2020

ARMA International

Just 59% of surveyed RIM professionals are included in their company’s IT strategic planning, including activities such as requirements definition and vendor selection – down from 67% in 2017. Intelligent Content Services and Automation: Must-Haves for 2020 Roadmaps. Digital Sprawl Continues to Plague RIM Professionals.

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The State of Content Management in 2020 [Expert Tips & Research]

AIIM

It’s been replaced by the term content services, a strategic concept that covers three aspects, namely content services Applications, Platforms and Components.”. What’s this content services thing? What does content management look like in 2020, years after ECM died? What is CONTENT SERVICES? (0%).

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Data vs. Content: Does the distinction still matter?

AIIM

What is content? There's less consensus on a definition of information. Some would argue that information is data and content. Others might use content and information interchangeably. How Does the World of Content Management Tie to the Broader Enterprise IT Space? Often, they're not using the word content at all.

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COVID-19: Good for the Capture Business

Info Source

You all know that access to content, wherever the content is and wherever someone works, is essential for business and many of you provide those technologies. While obviously not definitive, taken together a picture does begin to emerge of digital transformation actually happening in a “Big Bang.”

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Information and Content Explosion. Information and data are synonyms but have different definitions.

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Proceedings of 2014 Zone 1 Conference of the American Society for Engineering Education (ASEE Zone 1). Knight, F.H.