ECM vs. Content Services vs. Intelligent Information Management


In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. Here at AIIM, we’ve been providing independent research, educational training, and certification for over 70 years. At this point, you may be saying, “ECM, Content Services, Intelligent Information Management – What’s the difference?”.

Cloud, Intelligent Content Services, and Digital Fragility: What’s on the RIM Horizon for 2020

ARMA International

in 2017), with the remainder reporting into senior administrative roles, compliance, corporate services, or finance teams. File shares, ungoverned SharePoint sites, mobile devices, and the growing volume of content in software-as-a-service (SaaS) applications mean that silos of corporate information are not only proliferating in corporate data centers but in cloud environments as well. Intelligent Content Services and Automation: Must-Haves for 2020 Roadmaps.

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4 Reasons Why Cloud Document Management is a Killer App


I was reading the research report, 2018 Trends in Cloud Computing , published by the Computing Technology Industry Association (COMPTIA), a leading tech association that provides education and advocacy across the IT channel. Cloud Cloud Content Services Paperless

The State of Content Management in 2020 [Expert Tips & Research]


Few announcements in information management have been bigger than Gartner’s article heard round the world that announced the death of Enterprise Content Management (ECM) as we knew it. It’s been replaced by the term content services, a strategic concept that covers three aspects, namely content services Applications, Platforms and Components.”. What’s this content services thing? What does content management look like in 2020, years after ECM died?

User Conference Attendees Learn How to Maximize their DocuWare Experience

Document Imaging Report

Already well known in the content services industry for their annual DocuWorld Partner Conferences, DocuWare’s User Conference differs in that the focus is on educational enrichment and support for customers, not partners. With 200+ attendees, multi-level training sessions, two education-packed days, networking, an Ask the Expert desk open throughout the conference, panel discussions and one-on-one time with valued sponsors such as Objectif Lune, ancora Software, Inc.,

Square 9 Softworks Introduces New Director of Digital Transformation Strategies

Document Imaging Report

As a leader in the Enterprise Content Management space, Square 9 has continued to extend its product strategies with solutions that focus increasingly on Digital Transformation Services. The addition of Keith Snyder will usher in a new team of professionals focused solely on Square 9’s Digital Transformation products and services. Keith is a Content Services professional with more than 25 years’ experience in the document capture and management industry.

Four Best Practices to Guide Your Intelligent Automation Journey


54% of the information needed within a particular business application is stored within the application itself rather than within a dedicated content repository, a percentage that has remained remarkably consistent over the past five years. These kinds of content integration failures make it very difficult for process workers to view content in context, a prerequisite for business effectiveness. content) represents a significant obstacle to full automation.

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The UPDATED Certified Information Professional (CIP) Exam - Answers to All of your Questions


We believe and have been sharing for a while now, that organizations today need more than ECM, or Gartner's replacement, Content Services. As long as you complete your continuing education units and pay your renewal fee , your CIP status will be unchanged. Good news - we’ve updated Certified Information Professional (CIP) exam! For the last six months, a group of very experienced subject matter experts has been revising the CIP exam, program, and training.

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Shackleton, former OpenText CEO, joins Preservica as Chairman

Document Imaging Report

billion to become the world’s leading independent provider of Enterprise Content Management (ECM) software. They have a disruptive SaaS-based platform that uniquely addresses the challenge of ensuring digital content is accessible and usable over decades.

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The digital transformation of Senate House Library


Crown Records Management have shared content from their Vault Podcast Series, and we'll be publishing more content in the coming weeks. s how we go from one for the few to one for the many in the way that we push out our content, our services and our education packages, so that we can reach a much larger audience. s all about the way we try to provide and deliver services to a much broader range of people. t just be for the narrow higher education market.

Preservica drives global expansion with $10m funding from Mobeus


Preservica’s award-winning software future-proofs all types of digital content against technology obsolescence, ensuring it remains accessible and trustworthy over decades to meet legal, compliance, governance and brand value needs. This is a disruptive offering well matched to supporting organizations grappling with the exponential growth in digital content, pressure to decommission legacy applications and increasingly stringent regulation and compliance, like GDPR.”.

What a Difference a Year Makes


For AIIM, 2017 began with this provocative question: In an Artificial Intelligence world, where deep learning completely shrinks the development time while amping up the computing power, do content management capabilities become irrelevant and obsolete? For organizations to digitally transform, they need a much broader and more “consumable” content toolkit than was offered by ECM – or by (Gartner’s term) “Content Services”.

French Government Secures “Right to Be Forgotten” on the Internet

Hunton Privacy

The main objectives of the initiative were to: (1) educate Internet users about their exposure to privacy risks on the Internet; (2) encourage professionals to adopt codes of good practice and to develop privacy-enhancing tools; and (3) foster data protection and the right to be forgotten at both the national and EU level.