ECM vs. Content Services vs. Intelligent Information Management
JUNE 25, 2020
In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. Here at AIIM, we’ve been providing independent research, educational training, and certification for over 70 years. At this point, you may be saying, “ECM, Content Services, Intelligent Information Management – What’s the difference?”.