Remove Communications Remove Examples Remove Knowledge Base Remove Libraries
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Learning from our Past: Celebrating Black History Month with Lancaster University Library

CILIP

Learning from our Past: Celebrating Black History Month with Lancaster University Library Slavery Banner in Lancaster Universit Library (to Sunita Abraham) Lancaster University Library takes the lead in decolonisation to reach staff and students of the university, with a diverse range of engaging, and enriching activites, initiatives, and projects.

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Customer service trends winning organizations need to follow

IBM Big Data Hub

The move toward self-service Organizations have built out their content libraries and knowledge bases, leading to more customers preferring self-service options to communicating with a support agent. For example, a simple chatbot can often handle straightforward returns of a defective product.

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Hackers Are Now Exploiting Windows Event Logs

eSecurity Planet

The system uses DLL (Dynamic Link Library) files to store some resources the application needs and will load automatically. Kaspersky researchers explored the code and discovered it acts as a proxy to intercept all calls to the original library (the legitimate one) and prepare the next stages, which indicates an iterative procedure.

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History Hub: A 21st Century Model for Archival Reference

Archives Blogs

I’m pleased to share that what started out as an experimental project has become an active community of researchers and experts. The idea for History Hub began with research into how organizations can best communicate with and serve their audiences. Homepage of History Hub, history.gov. So, how is our experiment paying off?

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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

An incident manager is responsible for managing the response to an incident and communicating progress to key stakeholders. It is a complex IT services role that requires the employee to perform under stressful conditions while communicating with stakeholders with different roles and priorities in the business.

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The Future of the Web | ZDNet

Collaboration 2.0

Topics Web , Information , Freebase , Semantic Web , Channel Management , Wiki , Strategy , Internet , Marketing , Online Communications , Management , Oliver Marks Blogger Info Oliver Marks Bio Contact Biography Oliver Marks Oliver Marks provides seasoned independent consulting guidance to companies on the effective planning of Enterprise 2.0

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