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Learning from our Past: Celebrating Black History Month with Lancaster University Library

CILIP

Learning from our Past: Celebrating Black History Month with Lancaster University Library Slavery Banner in Lancaster Universit Library (to Sunita Abraham) Lancaster University Library takes the lead in decolonisation to reach staff and students of the university, with a diverse range of engaging, and enriching activites, initiatives, and projects.

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Public Library Staff: Making a Difference

CILIP

Public Library Staff: Making a Difference. Public library staff are an integral part of library services and arguably its most vital asset. Our new research Making a Difference: Libraries, Lockdown and Looking Ahead has made this, among other things, abundantly clear. Only, services don?t

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Customer service trends winning organizations need to follow

IBM Big Data Hub

The move toward self-service Organizations have built out their content libraries and knowledge bases, leading to more customers preferring self-service options to communicating with a support agent. For example, a simple chatbot can often handle straightforward returns of a defective product.

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Hackers Are Now Exploiting Windows Event Logs

eSecurity Planet

The system uses DLL (Dynamic Link Library) files to store some resources the application needs and will load automatically. Kaspersky researchers explored the code and discovered it acts as a proxy to intercept all calls to the original library (the legitimate one) and prepare the next stages, which indicates an iterative procedure.

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The whole sector needs to work together

CILIP

THE choice was either to teach a procurement expert about libraries or to teach a librarian about procurement. so making that framework more appropriate to the library sector. One aim is to find flexibility and grow common ground between suppliers and university libraries. For example ask ?can can you do this??

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Starting small but dreaming big: A beginner’s journey to web archiving

Archive-It

by Yoo Young Lee, Head, Information Technology, University of Ottawa Library. My journey to web archiving started suddenly, with an invitation to preserve the web content of the National Aboriginal Health Organization (NAHO) in 2017, when I had just joined the University of Ottawa Library as a Web and Digital Initiatives librarian.

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History Hub: A 21st Century Model for Archival Reference

Archives Blogs

We like to think of History Hub as both a community and an interactive knowledge base that scales and improves in quality over time. History Hub has seen a steady increase in traffic and activity since launch, enabling continued growth of the knowledge base that powers the platform. Homepage of History Hub, history.gov.