IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.

B2C 65

B2C B2B Customer Experience e-Delivery 65

Info Source

FEBRUARY 20, 2023

For example, an auto insurance claim often involves an e-form for the FNOL, plus paper based or digital documents covering the police report and the assessment of the repair shop but also photos or video documentation of the damage. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

OCTOBER 21, 2022

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. All inputs are interpreted to understand the content, and where and why it is needed. VERTICAL MARKETS.

Marketing 52

Marketing Digital transformation Sales Paper 52

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Future of Work Is Partly Remote – Increased Remote Work Is the New Normal. In future we expect an even higher level of digital inputs.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Future of Work Is Partly Remote – Increased Remote Work Is the New Normal. In future we expect an even higher level of digital inputs.

Information capture 52

Information capture Marketing Digital transformation Cloud 52