article thumbnail

This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

forced organizations of all sizes to drastically accelerate their digital transformation projects. Retail companies, insurance companies, restaurants, and banks, to name a few, and even public sector organizations serving consumers or citizens were forced to adapt. The B2B landscape wasn’t that different either.

B2C 87
article thumbnail

Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Reltio is recognized a Leader in The Forrester Wave™: Master Data Management, Q2 2023

Reltio

That’s why the quest for clean, connected, and actionable real-time data has become the linchpin of every successful digital transformation, even in this budget-constrained era. When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.

MDM 98
article thumbnail

What Makes a Data Genius?

Reltio

They showcase harmonizing data to drive high value for stakeholders, establish a trusted foundation for digital transformation, and launch a fast track to market leader position. Download the white Paper: The Golden Path to Customer 360 – What We Learned from Serving World’s Largest B2B Enterprises. Of course they do.

B2B 40
article thumbnail

State of the Global Capture & IDP Market

Info Source

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021.

article thumbnail

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In future we expect an even higher level of digital inputs. The Future of Work Is Partly Remote – Increased Remote Work Is the New Normal.

article thumbnail

The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.