Thales Cloud Protection & Licensing

APRIL 11, 2023

forced organizations of all sizes to drastically accelerate their digital transformation projects. If B2C companies ever questioned the disruption that was abound, the dynamics of doing business during the pandemic totally changed that mindset. The B2B landscape wasn’t that different either.

B2C 87

B2C B2B Retail Insurance 87

Reltio

SEPTEMBER 13, 2022

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52

MDM B2C IT B2B 52

Reltio

JUNE 20, 2023

That’s why the quest for clean, connected, and actionable real-time data has become the linchpin of every successful digital transformation, even in this budget-constrained era. When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.

MDM 98

MDM Cloud B2C B2B 98

Info Source

OCTOBER 21, 2022

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021.

Marketing 52

Marketing Digital transformation Sales Paper 52

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In future we expect an even higher level of digital inputs.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In future we expect an even higher level of digital inputs.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

Reltio

APRIL 25, 2019

How does your customer experience strategy fit in your organization’s digital transformation strategy? The urgency is natural as a Harvard Business School study shows digital leaders posting a three-year average gross margin of 55%, in a sharp contrast to just 37% for digital laggards. For Future.

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75