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The new wave of channel marketing: What partners can expect in H2 2024 

OpenText Information Management

They recently shared how leveraging AI not only improves event planning and productivity but creates an improved attendee experience. Jennifer Grimaldi shares some actionable steps to create a meaningful experience in her podcast with Akilah Murrell from Channel Maven, a part of 360insights. Don’t be afraid to create reels!

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Creating a holistic 360-degree “citizen” view with data and AI

IBM Big Data Hub

It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers. It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers. Keeping the citizen front and center.

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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

Segment is a Customer Data Platform (CDP) player that focuses exclusively on person data. shows how in demand data management technology is as a foundation for connected customer experiences. Gartner published a report to help address the confusion: Gartner: Choose Between CDP and MDM Solutions for 360-Degree Customer Insights.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

With a digitally transformed business model, companies have the scale to reach a nearly limitless customer base, use “artificial intelligence” to engineer superior levels of service, and benefit from frictionless supply chains. The second foundational concept to a successful Digital Transformation is to understand the customer journey.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

With a digitally transformed business model, companies have the scale to reach a nearly limitless customer base, use “artificial intelligence” to engineer superior levels of service, and benefit from frictionless supply chains. The second foundational concept to a successful Digital Transformation is to understand the customer journey.