IBM Big Data Hub

JANUARY 8, 2024

Organizations are increasingly investing in digital transformation as a way to maintain or grow a competitive advantage. A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved.

Digital transformation 63

Digital transformation Customer Experience Artificial Intelligence IoT 63

AIIM

AUGUST 26, 2021

According to AIIM research, 70% of AIIM members say that getting the right information, to the right person, at the right time is at the heart of their digital transformation challenge. This framework enables you to deliver Intelligent Search by integrating Artificial Intelligence (AI) with conventional enterprise search capabilities.

Digital transformation 200

Digital transformation Search queries Artificial Intelligence Healthcare 200

ARMA International

SEPTEMBER 22, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. Artificial Intelligence.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

IBM Big Data Hub

DECEMBER 5, 2023

Embrace technology While human representatives remain a critical component of any customer service strategy, technological advancements like artificial intelligence (AI) can help organizations serve more customers more effectively. Making customers happy upfront will lessen the impact should something go wrong in the future.

Customer Experience 65

Customer Experience Artificial Intelligence Communications Digital transformation 65

Info Source

AUGUST 20, 2018

Irvine, CA, August 20, 2018 – Kofax ® , a leading supplier of software to automate and digitally transform information intensive processes, today announced the company has been named to the Constellation ShortList for Robotic Process Automation in Q3 2018. The Constellation ShortList is frequently updated as market conditions change.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Marketing 40

IBM Big Data Hub

JANUARY 17, 2024

More advanced chatbots use machine learning , artificial intelligence (AI) and generative AI technology to generate real-time responses based on user input. The bot will use intent recognition to decide and its internal logic and algorithms will determine the appropriate response based on the recognized intent.

Sales 63

Sales Communications Marketing Artificial Intelligence 63

IBM Big Data Hub

JULY 17, 2023

Question & Answering : Based on a set of documents or dynamic content, create a question-answering feature grounded on product specific content, such as building a Q&A resource from a broad knowledge base to provide customer service assistance.

Analytics 65

Analytics Data science Cloud Metadata 65