article thumbnail

Leveraging user-generated social media content with text-mining examples

IBM Big Data Hub

One of the best ways to take advantage of social media data is to implement text-mining programs that streamline the process. What is text mining? When used strategically, text-mining tools can transform raw data into real business intelligence , giving companies a competitive edge. How does text mining work?

Mining 59
article thumbnail

Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ABBYY Partners with Alteryx Extending the Alteryx Analytic Process Automation Platform with Deeper Process Intelligence

Info Source

According to the Constellation Research ShortList for Robotic Process Automation , “the RPA market is converging with business process management, process mining and workflow tools,” and “buyer’s should expect these tools to leverage artificial intelligence (AI) to blur the lines between human and machine processes.”

article thumbnail

Data monetization: driving the new competitive edge in retail

CGI

Harnessing data—be it to anticipate future consumption trends, refine sales forecasts, optimize inventory management and replenishment, or improve customer experience —has become crucial to delivering greater value to customers and the business. Learning from pioneers. Achieving next-level personalization.

Retail 96
article thumbnail

What can a Voice of the Customer program do for you?

OpenText Information Management

In my last blog, I concluded by saying that a good Voice of the Customer (Voc) program is time, money, and effort well spent. By gathering feedback at key points in your customer’s journey and acting on it, your organization can be a market leader in your respective industry. appeared first on OpenText Blogs.

article thumbnail

Eli Manning and the power of AI in ESPN fantasy football

IBM Big Data Hub

But we needed someone who could help us tell the story; someone who could grab the attention of fantasy football enthusiasts, introduce them to the artificial intelligence of Watson, and encourage them to embrace the era of data-driven decision making. check out Eli’s visit to IBM Research here ).

article thumbnail

How to Take Your Business to The Next Level with Data Intelligence

erwin

Transforming Industries with Data Intelligence. Data intelligence has provided useful and insightful information to numerous markets and industries. With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently.

Analytics 103