CGI

DECEMBER 9, 2019

Harnessing data—be it to anticipate future consumption trends, refine sales forecasts, optimize inventory management and replenishment, or improve customer experience —has become crucial to delivering greater value to customers and the business. Learning from pioneers. Achieving next-level personalization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

ARMA International

SEPTEMBER 13, 2021

The nomenclature can extend to include Data as a Service (DaaS), Content as a Service (CaaS), and Managed Content as a Service (MCaaS) to deliver digital interaction experiences to customers. More recent technology trends include Blockchain as a Service (BaaS) and Artificial Intelligence as a Service (AIaaS).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

APRIL 26, 2024

This means that enterprises looking to mine information from their private or proprietary business data cannot use LLMs out of the box. In the case of telcos, for example, some of the common use cases are AI assistants in contact centers, personalized offers in service delivery and AI-powered chatbots for enhanced customer experience.

Cloud 85

Cloud Customer Experience Manufacturing Mining 85