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Make smarter decisions with customer insights and analytics

OpenText Information Management

The future of customer experience depends on data. One of the best ways to stand out from the crowd is to know your customersmining insights from their behaviors to improve the overall journey.

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Leveraging user-generated social media content with text-mining examples

IBM Big Data Hub

One of the best ways to take advantage of social media data is to implement text-mining programs that streamline the process. What is text mining? When used strategically, text-mining tools can transform raw data into real business intelligence , giving companies a competitive edge. How does text mining work?

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How IBM and AWS are partnering to deliver the promise of AI for business

IBM Big Data Hub

In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data.

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SAP to Acquire Business Process Intelligence Company Signavio

Info Source

It includes support for an accelerated move of core ERP processes to the cloud. Signavio’s integrated cloud-native process management suite perfectly complements existing business process intelligence software from SAP. It will also provide tools to fully understand and transform the processes. “By

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Eli Manning and the power of AI in ESPN fantasy football

IBM Big Data Hub

In this relationship, we use IBM’s advanced analytics and AI capabilities to analyze the massive amount of data produced by fantasy football. Just like IBM’s other clients, ESPN is operating in a highly competitive market, and requires constant innovation to improve the customer experience. Let me explain.

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What is IT operations analytics?

IBM Big Data Hub

An increase in devices connecting to individual applications, the rise of cloud computing and the development of new products have led companies to invest in digital services to meet customer needs. Each organization has a unique tech stack, which is typically made up of native software and cloud platforms. billion business.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain. Cloud-First.