Remove Analysis Remove Digital transformation Remove Financial Services Remove Retail
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Customer experience examples that drive value

IBM Big Data Hub

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Engaging in transparent pricing Organizations will often use data-driven analysis to identify the precise price point that drives profitability.

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#ModernDataMasters: Martin Squires, The Analysis Foundry

Reltio

Just like in the TV programmes like CSI where the analysts solve crimes by a combination of analysis and field work, there is no better way of understanding what is going on than going into the real-world for example visiting shops or listening into call-centre conversations. What do you like to do outside of work?

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The most valuable AI use cases for business

IBM Big Data Hub

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately.

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NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

The attackers have a vast, pliable attack surface to bombard: essentially all of the externally-facing web apps, mobile apps and API services that organizations are increasingly embracing, in order to stay in step with digital transformation. Related: The ‘Golden Age’ of cyber espionage is upon us. Early traction.

Security 140
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NEW TECH: This free tool can help gauge, manage third-party cyber risk; it’s called ‘VRMMM’

The Last Watchdog

Turn the corner into 2019 and we find Citigroup, CapitalOne, Wells Fargo and HSBC Life Insurance among a host of firms hitting the crisis button after their customers’ records turned up on a database of some 24 million financial and banking documents found parked on an Internet-accessible server — without so much as password protection.

Risk 147
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#ModernDataMasters: Mike Evans, Chief Technology Officer

Reltio

Mike Evans is CTO and Founder at Comma Group and has spent more than a decade in the business analysis, MDM and data management space. As an aspiring Project Manager, I was asked to work on an analysis project to understand why some recent initiatives weren’t achieving expected results. I never consciously chose to work in data.

MDM 75
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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

We also expect IDP solutions leveraging advanced AI technology and offering low code capabilities to lower the barrier for the adoption of digital automation solutions. For example, organisations in the Legal and Retail sector may see impressive ROIs. The Public Sector plays a multi-faceted role in digital transformation.