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7 customer experience trends in 2024

IBM Big Data Hub

Beauty retail giant Sephora is known for their Beauty Insider Program. Along with a free birthday gift, all members get access to free, trial-sized products. Trend 4: Prioritizing customer accessibility to information Customers want to have control over their interactions with a company.

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Arrests in $400M SIM-Swap Tied to Heist at FTX?

Krebs on Security

” Colorado resident Emily “Em” Hernandez allegedly helped the group gain access to victim devices in service of SIM-swapping attacks between March 2021 and April 2023. 11, 2022 after they SIM-swapped an AT&T customer by impersonating them at a retail store using a fake ID. 2, 2024.

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News alert: Badge expands availability of ‘Enroll Once and Authenticate on Any Device’ software

The Last Watchdog

7, 2024 — Badge Inc. , the award-winning privacy company enabling Identity without Secrets™, today launched a new Partner Program and welcomed Identity Data Management and Analytics provider Radiant Logic as its newest partner. Customers and partners include top Fortune companies across healthcare, banking, retail, and services.

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2024 State of Cybersecurity: Reports of More Threats & Prioritization Issues

eSecurity Planet

Most organizations express confidence in their current status and budgets, but also expect to experience at least one data breach in 2024. 20% increase accesses of specific organizations advertised. 13% maintain access to company tools or resources after leaving the organization.

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Public cloud vs. private cloud vs. hybrid cloud: What’s the difference?

IBM Big Data Hub

In 2020, during the COVID-19 pandemic, businesses accelerated their cloud adoption to provide remote access to data, storage and operations so they could maintain business continuity during lockdown. Unlike a public cloud, a private cloud is a single-tenant environment—resources are accessible to one client only.

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Keeping Customer Data Safe: AI's Privacy Paradox

Thales Cloud Protection & Licensing

Keeping Customer Data Safe: AI's Privacy Paradox andrew.gertz@t… Thu, 03/14/2024 - 17:38 AI's appeal lies in its ability to personalize and streamline customer experiences in ways previously unimaginable. This finding is backed up by the Thales 2024 Consumer Digital Trust Index, “Building Digital Experiences that Enhance Consumer Trust.”

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