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Notes and observations about the 2012 intranet innovation award winners

ChiefTech

If you jump to slide 16, notice the size of the team involved in this project - which also included Meld Studios , who specialise in service design & customer experience (I know Iain and Steve). I2012 decinsight from Karina Smith. I think this case study really demonstrates the value of investing up front in the design process.

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The Unspoken Threat of Software-as-a-Service

CGI

Mon, 11/26/2012 - 07:00. These features make it interesting to entrepreneurial executives seeking to introduce new functionality quickly, so they can change their business models, provide new products and services, or better the customer experience. The Unspoken Threat of Software-as-a-Service. ravi.kumarv@cgi.com.

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Six big takeaways for financial institutions from CBA LIVE

CGI

From 2012-2016, attendees listed the regulatory environment as their number one concern. As the session, “Rise of the Machines: AI-Enhanced Customer Experience” pointed out, there are many internal, regulatory, security and societal issues that banks must overcome when it comes to AI.

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Six big takeaways for financial institutions from CBA LIVE

CGI

From 2012-2016, attendees listed the regulatory environment as their number one concern. As the session, “Rise of the Machines: AI-Enhanced Customer Experience” pointed out, there are many internal, regulatory, security and societal issues that banks must overcome when it comes to AI.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

ZB in 2012, and the forecast is a mind-boggling 175 ZB by 2025! Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require.

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Working internationally

CILIP

ed by the 2008 financial crisis and in 2012. Other lessons learned from the research included: the customer experience is vitally important to success. Ireland was seriously impact. chose to review public library provision in the face of substantial economic and social challenges. This, of course, should be an ongoing process.

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MY TAKE: GraphQL APIs rev up innovation – but also introduce a potential security nightmare

The Last Watchdog

This happened in 2012, when the social media giant encountered a choke point. During one recent Internet-wide scan, for instance, Data Theorem researchers found a website selling high-end art and using GraphQL APIs to promote its services and conduct transactions with its partners and customers. Facebook’s choke point.

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