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Hackers Are Now Exploiting Windows Event Logs

eSecurity Planet

The system uses DLL (Dynamic Link Library) files to store some resources the application needs and will load automatically. Kaspersky researchers explored the code and discovered it acts as a proxy to intercept all calls to the original library (the legitimate one) and prepare the next stages, which indicates an iterative procedure.

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MY TAKE: How advanced automation of threat intel sharing has quickened incident response

The Last Watchdog

I had an illuminating discussion about this with Jonathan Couch, senior vice president of strategy at ThreatQuotient. based security vendor in the thick of helping companies make more of their threat feeds. One is the intensely competitive nature of organizations, and the other has to do with the escalating digitalization of commerce.

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Customer service trends winning organizations need to follow

IBM Big Data Hub

Customer service is a necessary component of this strategy. The move toward self-service Organizations have built out their content libraries and knowledge bases, leading to more customers preferring self-service options to communicating with a support agent.

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Starting small but dreaming big: A beginner’s journey to web archiving

Archive-It

by Yoo Young Lee, Head, Information Technology, University of Ottawa Library. My journey to web archiving started suddenly, with an invitation to preserve the web content of the National Aboriginal Health Organization (NAHO) in 2017, when I had just joined the University of Ottawa Library as a Web and Digital Initiatives librarian.

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The whole sector needs to work together

CILIP

THE choice was either to teach a procurement expert about libraries or to teach a librarian about procurement. so making that framework more appropriate to the library sector. One aim is to find flexibility and grow common ground between suppliers and university libraries. It would allow libraries to say ?I Innovation.

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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

Incident management and problem management are both governed by the Information Technology Infrastructure Library (ITIL) , a widely adopted guidance framework for implementing and documenting both management approaches. It provides a library of best practices for managing IT assets and improving IT support and service levels.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Many DT journeys fail because the strategies do not properly assess the stakeholders’ needs and the organization’s capabilities. The DT journey requires a new strategy and roadmap instead of tweaking old ones. An important source of organizational knowledge is either explicit knowledge or tacit knowledge.