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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

PwC surveyed a sample of 15,000 people from 12 countries. Companies risk violating GDPR and the California Consumer Protection Act (CCPA) and paying heavy financial penalties. PwC conducted eye-popping research into the future of customer experience. The report’s title sums up their findings, “ Experience is Everything.

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2019 end-of-year review part 1: January to June

IT Governance

Among other news: Users of Pandora and Clifford car alarms learned that they were at risk of having their car stolen due to a security vulnerability. The alarm manufacturers provide an app – which they claimed was “unhackable” – that allows users to lock their cars using their smartphone. April was a month of mixed results in the UK.

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Connected consumer data: Meaningful outcomes for our health and wealth

Reltio

In Healthcare, a HCEG survey also showed that consumer experience was going to be a priority for 2020 – second only to costs and transparency. make healthcare providers and pharmaceuticals accountable for care and treatment they offer. They are creating ecosystems based on connected data that: build and sustain holistic healthcare.