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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

Similarly with ticket reopens: if a ticket is reopened after being resolved, it indicates the need to address an issue with training or IT resources. Auto-discovery tools like process mining — a tool gaining popularity with organizations — does just that. Process mining is an ideal solution to start planning for automation.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. Like other competitive GRC solutions, it speeds the process of aggregating and mining data, building reports, and managing files.

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Five open-source AI tools to know

IBM Big Data Hub

When AI algorithms, pre-trained models, and data sets are available for public use and experimentation, creative AI applications emerge as a community of volunteer enthusiasts builds upon existing work and accelerates the development of practical AI solutions. Governments like the U.S. Morgan and Spotify.

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What is a Cyberattack? Types and Defenses

eSecurity Planet

These new attacks affect everything from private citizens and businesses to government systems; healthcare organizations; public services; and food, water, and fuel supply chains. Staying ahead of attackers is a constant battle and the cost is “unsustainable,” 81% of WEF survey respondents say. See the Top Rootkit Scanners.

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Data science vs. machine learning: What’s the difference?

IBM Big Data Hub

Areas making up the data science field include mining, statistics, data analytics, data modeling, machine learning modeling and programming. How data science evolved With the increase in data from social media, e-commerce sites, internet searches, customer surveys and elsewhere, a new field of study based on big data emerged.

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What Is Our Professional Future?

Brandeis Records Manager

When we consider that fixed, controlled records following recordkeeping principles and information governance are typical objectives in our programs, it’s not unreasonable to get a little scared by this. A recent Iron Mountain US government employee survey cited the skills gaps that need to be closed by tomorrow’s info pro.

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Top GRC Tools & Software for 2021

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. Like other competitive GRC solutions, it speeds the process of aggregating and mining data, building reports, and managing files.