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The Scalability Imperative: Responsiveness to Manage Planned and Unplanned Spikes

Reltio

This post offers a look at the topic of scalability, outlining what the concept means and how it applies to customer data management, with some customer examples. The issue is particularly prevalent in industries like retail and financial services, which can contend with massive spikes in usage based on seasonality and marketing initiatives.

Retail 68
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These 3 GDPR Requirements You Must Support Today are Nothing Compared With What’s Coming

Reltio

Your organization may be considering master data management (MDM) solutions to address various data management needs including compliance challenges. CONSENT MANAGEMENT – Your company must also support a provision to produce any proof of consent provided by your customer on request, and a way for customers to withdraw the consent.

GDPR 70
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#ModernDataMasters: Bob More, SVP Global Field Operations

Reltio

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. Coming from a pure apps background, we all knew of MDM but did not have an infrastructure sales background.

MDM 40
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#ModernDataMasters: Scott Taylor, “The Data Whisperer”

Reltio

In MDM there’s a lot of data sorting, taxonomies, ontologies etc. I am not a practitioner in the MDM technology space – I am someone who can convey its value to the business. I’m more of a “why” guy than a “how” guy. The current approach to MDM at a very high level is pretty much the same as it has always been.

MDM 40
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#ModernDataMasters: Sarit Bose, Cognizant

Reltio

One reason why many MDM projects have been disbanded in the past is because people cannot wait infinitely for the project to complete. Business needs change fast you need to figure out how to address that within the project. They will figure out a short cut and then what you did is not relevant anymore.”.